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FAQ

 

How do you assess the condition of an item and what do your descriptions mean?

We inspect each item carefully to assess its quality. An accepted item is then classified into one of three categories: Excellent, Very Good, and Good. 

All imperfections will be described in detail and/or visually declared.

Excellent Condition means: Item shows no signs of being worn. Items in this category often still have original sales tags on them. (If the sales tag is on the item, it will be highlighted as Excellent with Tags.) Clothing is in perfect condition. Shoes and boots may have been worn outside and have light scuffing on the soles, but the leather is perfect. Handbags are in perfect condition. Jewelry shows no signs of being worn.

Very Good Condition means: Clothing shows signs of being dry cleaned (meaning some coloir degradation) or it has a stain or snag the size of a pinhead, and is barely noticeable. For shoes and handbags to be classified as very good, it means that the items have been used more than once. The shoes and boots have sole scuffing. The handbags may have slightly worn corners. Jewelry may have slight scratches on the gold or silver, but the stones are still perfect.

Good Condition means: Designer clothing may have a very faint stain or ink mark. Shoes and handbags have clearly been used repeatedly, but are still without significant degradation. Jewelry has multiple scratches on gold and silver, but stones are fine.

 

Are items clean?

We demand of all consignors that items be without stains or odour prior to accepting them. We do carefully inspect every item, but cannot guarantee they have been professionally dry-cleaned immediately prior to submission. We can, however, guarantee the quality of the item and the condition.

 

How do you price?

Price is dependent on a number of factors: the quality of the item, the uniqueness of the item, the item's covet factor (totally subjective, of course), the condition of the item, the original selling price, and the current sale prices of similar premier designer items in stores and online.